When will my order be shipped?
We will ship immediately after receipt of payment if it is received by 2 p.m.
Where can I get personal advice about the products?
There are several options here - you can either conveniently use our chat option in our online shop. We see this very quickly and usually respond within an hour. Even if we are not online right now. Of course, you can also arrange a telephone appointment with Birgit after making an appointment in advance. We are happy to be there for you.
Do we offer returns?
As a trader, there is no right of return; this is regulated by law.
Is it possible to test the products on site?
We would like to invite you to Stendal to get an idea of our range. Just arrange one
Appointment with us.
How do I find out about new products in the shop?
get in touch
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In what form is training possible, only online or also on site?
Selected training courses are only available online. Some are combined both online and virtually. However, it is always possible to visit a trainer on site or, by arrangement, to be trained in your own studio.
Is BMcolours also represented at trade fairs?
Yes, we can usually be found at the beauty trade fairs in Düsseldorf and Munich.