Shipping terms

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Deliveries are made within Germany and in the following countries: Argentinien, Brazilien, Chile, Mexiko, Norwegen, Schweiz, Süd Afrika, Türkei, Rußland, Serbien, Belgien, Dänemark, Estland, Finnland, Frankreich, Großbritannien, Irland, Italien, Kroatien, Lettland, Litauen, Luxemburg, Niederlande, Österreich, Polen, Portugal, Rumänien, Schweiz, Schweden, Slowakei, Slowenien, Spanien, Tschechische Republik, Ungarn.

Dispatch shall not be made to the German Islands.
Dispatch shall not be made to the following foreign islands: Azoren, Madeira
Dispatch costs (inclusive of legally applicable VAT)
Deliveries within Germany:
We charge a flat shipping fee of 4,50 € per order.
From a order value of 100.00 € onwards, we deliver shipments free of cost.
Deliveries to foreign countries:

Belgien:9,95 € Dänemark:9,95 € Estland:9,95 € Finnland:9,95 € Frankreich:9,95 € Großbritannien:9,95 € Irland:9,95€ Italien:9,95€ Kroatien:9,95 € Lettland:9,95 € Litauen:9,95 € Luxemburg:9,95 € Niederlande:9,95 € Österreich:9,95 € Polen:9,95 € Portugal:9,95 € Rumänien:9,95 € Schweiz:9,95 € Schweden:9,95 €

Slowakei:9,95 € Slowenien:9,95 € Spanien:9,95 €
Tschechische Republik:9,95 € Ungarn:9,95 € Argentinien:14,95 € Brazilien:14,95 €

Chile:14,95 € Mexiko:14,95 € Norwegen:14,95 € Schweiz:14,95 € Süd Afrika:14,95 € Türkei:14,95 € Rußland:14,95 € Serbien:14,95 €

Delivery of download items:

Supply of download products: Download products (digital content which is not supplied on a physical data carrier) do not incur shipping costs.

Download products are sent to you as data via E-mail within 24 hours after concluding the contract (with an agreed advance payment after the time of your payment instruction).

The customers can download the Download items via a link shared through email.
This email is sent with the access data for the Download within 24 hours after placing the order (in case an advance payment has been agreed upon, after the payment authorisation).

Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 2-3 days, in case of foreign deliveries, within 4-6 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Terms of payment
In case of deliveries within Germany, you have the following payment options:

- Payment in cash at the time of collection
- Prepayment via transfer

- Cash on delivery (plus COD charges 2 € , furthermore, € 2 Is incurred as delivery charges, which you must pay not to us but to the delivery company directly)
- Payment via credit card
- Payment via PayPal
- Payment via Sofortüberweisung [immediate transfer]
- Klarna Ratenkauf

In case of deliveries to a foreign country, you have the following payment options:

- Prepayment via transfer
- Payment via credit card
- Payment via PayPal

- Payment via Sofortüberweisung [immediate transfer] - Payment via instalment purchase (via Klarna)

Further details on payment

If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.